System Services Representative -X86
Role and Responsibilities
System Services Representative will be responsible for
- on-site installation, preventive maintenance and repair of x86 server and storage systems/components, including hardware, networking products, software and operating systems.
- Interface to clients for the coordination of hardware and/or software support and delivery of operational services as required by the client.
- Tracking of open issues and ensure that they are resolved and closed timely.
- Perform client coverage and opportunity identification.
- Able to work outside normal working hours for business needs
1) TPE: 2
2) Hsin Chu / Taichung: 2
3) Kaohsiung / Tainan: 2
Hardware - x86 wintel servers(Lenovo/HP/Dell), storages(disk /tape drive/SAN) or networking(Cisco edge router/switch).
Software - Microsoft Operating System, VMware or Linux (Redhat & Suse).
Softskill-Project management,Problem solving and analytical skills,Time-management skills,Strong documentation skills
*Required Professional and Technical Expertise
- Minimum 5 years of proven experience in X86 server ,storage,NW HW services include installing,configuration and troubleshooting.
- Minimum 2 Certifications of required HW/SW skills
- Bachelor’s degree with a concentration in Computer science, information technology, engineering, or a related field preferred.
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