職務說明 / Key Responsibilities

【職務說明】
1. Ordering
▪ Coordinate with sales or customers for orders confirmations to customers and place correct orders into system
▪ Provide payment request ( pro- forma invoice ) of confirmed orders to customers( for PRE-PAYMENT market)
▪ Coordination with warehouse for inbound and outbound tires delivery and timely stock reconcile ( for market without MD )
▪ Management of marketing promotional item -supporting function
▪ Keep correct ordering and delivery tracking file and free tire record file

2. Inside sales
▪ Work with customers and sales rep. to ensure all orders are filled and shipped on time.
▪ Make suggestions to customers to switch from discontinued product to new products/ shortage to alternative articles.
▪ Call customers and let them know about new products and specials (work with sales reps on who to call)
▪ Contact customers which didn’t order any promotional articles yet
▪ Contact customers if they are far away from the targets and offer the special promotion which is defined every month

3. Order management
▪ Lost order process maintenance
▪ Work with TCS, sales and financial dept together for necessary returning process and tasks
▪ Back-order handling process

4. WD shared process
▪ Custom declaration file for broker
▪ Payment request file preparation
▪ Inbound / outbound / Report report filing

5. Others
▪ Fulfill tasks assigned by department head when needed

【工作待遇】月薪 35,000元 ~ 40,000元
【上班地點】台北市中山區
【休假制度】週休二日
【學歷要求】大學以上
【語文條件】英文(聽:中等、說:中等、讀:中等、寫:中等)
【擅長工具】SAP
【其他條件】
1. Bachelor’s degree
2. Good English skills
3. 2~5 years of working experience in call center or sales assistant
4. Experienced in SAP SD module for order taking / reporting is a plus
5. Experiences as project team member, or system/process improvements is a plus

需求條件 / Key Requirements