Lab Operations Systems Specialist

Department Overview:
Our team is dedicated to managing the Intel lab at the Taiwan site, focusing on enhancing lab operations through process automation and seamless data integration across various systems. We oversee personnel access, supervise hardware installations, ensure compliance with EHS standards, and monitor bench usage rates. Our responsibilities encompass hardware management, including network connectivity, lab racks, and power sockets, as well as sample bookkeeping, reconciliation, and overall lab asset management. By leveraging data-driven strategies, we aim to improve lab efficiency, optimize asset utilization, and manage hardware costs. We are committed to maintaining lab security, implementing safety standards, and providing continuous operational support to our peers through innovative solutions.
Requirements:
Operational Excellence:
• Proficient in using data analysis tools such as Excel and Power BI.
• Demonstrated ability to manage multiple tasks efficiently while collaborating seamlessly with diverse team members.
• Innovative thinker with a meticulous attention to detail.
• Excellent written and verbal communication skills, facilitating effective collaboration with production teams.
• Strong decision-making abilities in dynamic environments.
InfoSec / Network Expertise:
• Strong proficiency in network connectivity concepts, particularly in routers and switches; Cisco CCNA or higher certification is preferred.
• Solid understanding of computer and network system operations, with knowledge in computer information security; ISO27001 certification is preferred.
• Experience in maintaining network infrastructure information, including subnets, VLANs, and terminal outlet configurations.
System / Tool Development & Maintenance:
• Skilled in developing Power Platform applications and integrating them with relevant M365 tools.
• Proficient in M365 collaboration tools, including Office applications, SharePoint, Teams, and OneDrive.
• Experience in maintaining and managing Confluence.
Responsibilities:
A. InfoSec / Network
1. Implement strategies for risk mitigation to ensure lab security and compliance.
2. Provide consultation on policies to align lab operations with organizational standards.
3. Offer consultation on tools to optimize lab processes and enhance efficiency.
4. Conduct training and maintain communication with lab users to ensure adherence to security protocols.
5. Evaluate lab network demands and provide advisory support for connectivity issues.
6. Support lab network connectivity and troubleshoot issues as needed.
7. Maintain network infrastructure information, including:
o Business unit subnets and VLANs
o Lab and terminal outlet configurations
8. Assign network switch resources to ensure optimal performance.
B. System / Tool Development & Maintenance
1. Manage and maintain the communication SharePoint Online site for effective information sharing.
2. Oversee the internal team Microsoft Teams environment and Confluence Wiki space to facilitate collaboration.
3. Develop and maintain process automation initiatives using Power Platform, including:
o Space booking request and management
o Approval automation
o Visitor registration
o Inventory tracking
o Special permission applications
o Skill certification registration

1.擅長工具
Cisco
Excel
Word
PowerPoint
Outlook
VLAN

2.證照
CCNA