職務說明 / Key Responsibilities
＞Troubleshooting Video and Voice related issues for Telepresence Calls.
＞Troubleshooting and configuration on CUCM, IMP, Unity Connection, Expressways/Jabber and Gateways.
＞Configuration and solving issues related to CUCM, TMS, TPS, Conductor, CMS and Telepresence endpoints to enable voice and video calling.
＞Configuration and Troubleshooting of Mobile and Remote Access on Expressway-Core, Expressway-Edge, CUCM and DNS Servers.
＞Configuration and Troubleshooting for Cisco Telepresence Immersive and Non-Immersive devices to enable telepresence call capability.
需求條件 / Key Requirements
1.語文條件
英文(聽:中等、說:中等、讀:中等、寫:中等)
中文(聽:精通、說:精通、讀:精通、寫:精通)
2.擅長工具
Cisco
3.證照
CCNA
CCNP
4.其他條件
＞Minimum 2 years of hands-on experience in Telepresence, CUCM, Voice communications manager and related hardware.
＞Co-work with team members and willing to learn new skills.
＞Working as mediator between partners and BU for defect and research related issues.
＞Working in the Tech zone for creating technical documents which can be taken as reference at the time of troubleshooting.
＞Working on the IC-Digitization to automate the issue detection from the logs automatically.
法定福利與權利
雇主依法應盡義務（含勞動基準法、性別平等工作法、全民健康保險法、勞工保險條例等）及員工依法應享權利（如勞健保、勞退、特別休假、婚假等）
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